Supervisor - Substation Maintenance

Supervisor - Substation Maintenance

Job Purpose

The Supervisor of Electric Utility Operations is responsible for overseeing the safe, reliable, and efficient construction, operation, and maintenance of the Company's electric distribution, network, and substation systems. This role provides leadership to field crews and contractors, ensures compliance with safety and regulatory standards, and supports customer satisfaction and operational excellence across multiple domains.

Key Responsibilities

Note: This list is not all-inclusive.

• Direct and manage construction, maintenance, and repair activities across electric distribution, network, and substation systems.

• Lead emergency response efforts, including outage restoration and unplanned events.

• Supervise and schedule daily and weekly work for internal crews and contractors.

• Provide coaching, training, and performance evaluations to build a high-performing workforce.

• Champion a culture of safety and ensure adherence to company policies, environmental standards, and regulatory codes.

• Administer and interpret collective bargaining agreements and resolve labor issues.

• Communicate effectively with customers, contractors, and community stakeholders to resolve service issues and ensure satisfaction.

• Develop and manage project schedules, budgets, and reports to support operational goals and long-term asset management.

• Coordinate with internal departments to align resources, workflows, and priorities.

Competencies

Note: These are in addition to MGE's Core Competencies.

• Manages Complexity - Interprets technical, regulatory, and operational issues to make sound decisions.

• Drives Results - Delivers high-quality outcomes under pressure and meets commitments.

• Directs Work - Provides clear direction, delegates effectively, and removes obstacles.

• Plans and Aligns - Organizes work to meet strategic and maintenance objectives.

• Develops Talent - Coaches and mentors employees for growth and development.

• Communicates Effectively - Delivers clear, concise, and timely communication.

• Customer Focus - Anticipates needs and builds strong relationships.

• Safety Mindset - Models safe behaviors and proactively addresses risks.

Skills

• Strong knowledge of electric utility systems including overhead/underground distribution, network, and substations.

• Ability to interpret blueprints, schematics, maps, and project plans.

• Proficient in CMMS, Microsoft Office, and workforce management systems (e.g., KloudGin).

• Familiarity with relay protection schemes, retrofitting equipment, and troubleshooting electric systems.

• Strong organizational, analytical, and communication skills.

Education

• Associate's degree in electrical or mechanical technology or related field preferred; high school diploma with technical/vocational training acceptable.

Experience

• Minimum of five (5) years of experience in electric utility construction, operation, and maintenance.

• Proven leadership experience supervising union and/or contractor personnel.

• Valid Wisconsin driver's license or commercial driver's license.

ABOUT THE ORGANIZATION

About MGE

MGE generates and distributes electricity to 167,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 178,000 customers in seven south-central and western Wisconsin counties. MGE is a regulated utility subsidiary of the investor-owned public utility holding company MGE Energy, Inc. MGE's roots in the Madison area date back more than 150 years.

An industry leader, MGE was among the first utilities nationwide to commit to net-zero carbon electricity by 2050, consistent with global climate science. Your community energy company is investing in a more sustainable future for the benefit of all our customers, investors, and employees. As your community energy company, we are committed to this area and its people. We take responsibility to:

• Plan and provide a safe, reliable, and cost-effective energy supply that balances the needs and values of those we serve.
• Provide information and education to serve our customers and stakeholders and help inform their energy decisions.
• Preserve and protect our environment while providing affordable, reliable energy.
• Encourage and support economic and business development to keep our economy strong and vibrant.
• Engage in open and honest dialogue, partnership, and collaboration to best serve our customers and the broader community.

Our Values

• Safety: Safety is a core value at MGE. The safety of our employees, customers, and communities is our top priority. Our culture initiatives continuously improve our safety performance. MGE has earned numerous safety awards for this safety performance, including the AGA Leading Indicator Safety Award.
• Reliability: We invest in our people and in our systems to help ensure top-ranked energy reliability that helps to maintain the economic health and vitality of the communities we serve. MGE is a national leader in electric reliability.
• Sustainability: With a commitment to transparency, accountability, and continuous improvement, we take a holistic and proactive approach to sustainable practices company wide.
• Equity: We are committed to equity and inclusion in our service to our customers, in our workplace, and in our broader community, and we value diverse perspectives, ideas, cultures, and backgrounds.

MGE's parent company is MGE Energy, Inc., a public utility holding company. Its common stock trades on the NASDAQ Stock Market. For more information, visit mge.com and mgeenergy.com.

JOB LOCATION

The position is hybrid, and office days are in downtown Madison, Wisconsin, where MGE is an active participant in community efforts to preserve the area's extraordinary quality of life. We offer free, on-site parking and are located near biking trails and bus stops. Many employees enjoy the use of our many on-site EV charging stations.

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