Banquet Bartender

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for an individual to be a part of our team and continue its iconic legacy.

As a Banquet Bartender at The Pfister Hotel, you will be responsible for preparing and serving beverages to guests in a courteous, friendly, and timely manner, ensuring superior guest satisfaction at every event. You will also prepare beverages for servers, maintain bar setup, and follow all state, federal, and corporate liquor regulations.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

* Maintain proper and adequate setup of the bar daily, including paper products, condiments, produce, beer, wine, and spirits, based on Banquet Event Orders (BEOs).

* Cut, prepare, and store fruit, garnishes, juices, and other perishables to ensure quality throughout service.

* Greet guests in a professional and courteous manner, take and document orders, and prepare beverages using standard recipes and portion control.

* Provide beverages for servers to supply to guests in banquet settings.

* Maintain cleanliness of bar and guest areas throughout service.

* Accurately handle cash, verify charges, issue change, and balance all transactions.

* Lock and store beverage, food, and equipment items securely at the end of service.

* Perform general cleaning tasks to ensure adherence to health and safety standards.

* Follow all liquor regulations to ensure compliance with state, federal, and corporate policies.

* Assist security with disorderly guests if necessary.

* Perform other related duties and special requests as assigned by management.

* 1-2 years of bartending experience required; banquet or high-volume experience preferred.

* Must have basic knowledge of beverage preparation, recipes, and service of alcoholic beverages.

* Bartending certificate and TIPS certification required; CPR/First Aid preferred.

* Strong mathematical skills to operate a cash register, make change, and process transactions.

* Ability to read, write, and speak English to communicate effectively with guests and complete paperwork.

* Manual dexterity to prepare garnishes, scoop ice, pour beverages, and handle glassware safely.

* Ability to memorize and promote drink menus and specials.

* Ability to stand and work in confined spaces for extended periods.

* Must adhere to Local 122 Collective Bargaining Agreement regulations, with the option for union membership after 90 days.

* Complimentary, well-balanced meal every shift.

* Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.

* Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas.

* Discounted parking and "two-for-one" Marcus Theatres movie tickets.

* Career growth opportunities, with the ability to transfer between properties while maintaining service credit.

* Early wage access, paid time off, and company-paid life insurance.

* Medical, dental, and vision insurance available after 30 days of employment.

* Employee Assistance Program and 401(k) with employer match.

Job Type: Full-Time, Hourly

Pay Rate: $14.01 per hour

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.