Supervisor, Dynamic Component Repair

Supervise Dynamic Components Repair Shop employees and activity maintaining compliance with Airbus approved repair techniques, procedures and safety standards.

Meet the team:

From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen.

Your working environment:

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.

Your challenges:

1. DCR Workshop Supervision: 50%

• Support the manager in planning and prioritizing the workload of all assigned personnel to ensure on time delivery of components in accordance with delivery schedules.

• Maintain the delivery schedule up to date taken into account parts, technician availability and interface with the business office accordingly.

• Drumbeat the flow in order to reach target turnaround time and 95% On Time Delivery.

• Ensure shop process is in compliance with FAA/OSHA and with Airbus procedures.

• Coordinate inspection requirements with quality assurance, paint shop and all support functions to maintain and meet delivery schedules.

• Train and mentor new employees in proper job procedures and department processes.

• Support the shop manager in conducting performance reviews and timecard approvals for all DCR Technicians.

• Ensure compliance and coordinate maintenance of test and tooling equipment

• Compile and create component status reports when requested by using data from SAP.

• Support the shop manager in resolving discrepancies and/or any blocking points during the repair process.

• Make sure the standards are applied in the shop (safety shoes, glasses, gloves, FOD, cleaning of parts, parts protection all along the process...)

• Support the shop manager in maintaining workload/capacity analysis up to date.

• Analyses of trends and advises management accordingly.

• Define appropriate training plan and development plan in order to adjust the capacity to the workload to be as flexible as possible. Maintain skills matrix and individual training dossier.

• Provide technical support and guidance to technicians all along the dynamic component repair& overhaul process.

• Train assigned technicians regarding techniques of work performance within the assigned area.

• The Company reserves the right to revise, change and/or modify job duties, responsibilities or working conditions as the need arises, with or without advance notice. Employment with the Company is at-will. This position description and the statements contained within it do not create any contractual rights between the Company and its employees, either express or implied.

• Provide technical leadership to ensure that applicable procedures and standards are correctly applied.

• Identifies process improvements to encourage lean operations

• Maintaining status of WIP.

• Develop, implement, and improve processes and procedures that ensure accurate and effective operations.

• Support periodic performance review processes, help set and monitor team performance goals, make recommendations to management related to personnel action.

2. Process Improvement: 30%

• Identify, propose and implement shop processes improvement.

• Assist the shop manager in rolling out the major improvement projects such as smart glasses, paperless shop, digital schedule, ...

• Support the shop manager for any make or buy analysis and associated project.

• Be accountable for the visual management in the workshop such as SQCDP or schedule.

• Perform PDCA or PPS (problem solving) for any discrepancy identified throughout the process or during audit.

• Assist the shop manager and the quality manager during audits.

• Identify new ways of working in order to live up the values in the shop.

• Demonstrate creativity, propose and implement innovations in the shop in order to reach the top company objectives.

• Analyze and improve the activity through LEAN methodologies

3. Work Preparation Activity: 20%

• Maintain documentation used along the DCR process, configuration and data (including SAP) updated taking into account new configuration, obsolescence and airworthiness directives

• Manage the delivered configuration of all dynamic components repaired or overhauled both in SAP and in the documentation.

• Make sure the maintenance, repair manuals as well as all the repair documentation used in the workshop is up to date.

• Maintain SAP data and SAP tasks lists up to date

• Challenge and update regularly the target hours for every operation as well as the turnaround time.

• Support the shop manager in providing the necessary information to follow-up the production costs (actual hours, scrap rates/repair rates, ...)

• Assist quality to make sure that 100% of the quality gates are passed at the first time.

• Be accountable for the configuration quality gate before assembly.

• Ensure the teardown reports and shop reports are fulfilled with accurate data.

• Lead the material review board in order to approve the decisions recommended by the technicians after the visual and dimensional inspections or suggest repair and criteria challenges when relevant

• Coordinate with Airbus Helicopters design office and technical support in order to get technical feedbacks in a timely manner to reach target delivery dates.

• Identify additional repair solutions in order to repair more and replace less, interface with the design office all along the Repair Design Approval Process.

• Maintain scrap rates and repair rates for every part and define a robust process to record the information. * Be responsible to maintain up to date the tooling used by the technicians in the workshop.

• Report to the shop manager any current or foreseen parts shortage and seek for a solution.

Your boarding pass:

Required

• High School diploma or equivalent

Preferred

• Bachelor's Degree

Experience:

Required

• Minimum seven (7)years' minimum experience accumulated between:

  • Helicopter dynamic components or equivalent mechanical experience

  • Process improvement / planning or project management.

• Minimum 2 years of previous supervisory/leadership role

Preferred

• SAP and/or Excel Experience (3+ years preferred)

• Google Workspace experience - Sheet, Slides..

• Ability to work in a team in diverse / multiple stakeholder environments.

Licensure/Certifications:

Required

Preferred

• FAA Airframe Certificate, FAA Airframe and Powerplant (A&P)

• Project management skill

• Lean Six Sigma certification or relevant experience

Travel Required:

• 10% Domestic and International

Citizenship:

• Authorized to Work in the US

Clearance:

• None

Qualified Skills:

Knowledge, Skills, Demonstrated Capabilities:

Required

• Exceptional time management skills

• Ability to multi-task and handle high volume workloads

• Understands customer requirements and Airbus capabilities

• Enthusiastic to support others and achieve the highest level of customer service.

• Good knowledge of the MRO business

• Must be proficient using Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)

• Proficiency in Airbus Helicopters SAP repair order, sales order, purchasing, shipping/delivery, and inventory control processes.

• Agility and priority management

• Problem solve

Preferred

• Knowledge in FAA and FAR regulations.

• Knowledge of personnel protective equipment in order to work with hazardous materials and hazardous waste

Communication Skills:

Required:

• Ability to communicate effectively in verbal and written form in English

• Involved communication on a daily basis with internal and external parties.

Preferred:

• None

Technical Systems Proficiency:

Required:

• SAP Knowledge

• Highly Proficient in MS Office including Outlook, Excel, Word, PowerPoint, Google workspace

Preferred:

• SAP MRO/Inventory Control Experience

Complexity of the Role:

Level of Decision Making:

• A high level of independent decision making due to the volume of orders and and deciding when working over-time is required to meet TAT. This position makes decisions with minimal or no supervision in the handling of: Warranty claims, overdue invoice collection, processing incoming invoices from partners, resolving invoice discrepancies, updating maintenance reports, offering exchanges to meet TAT, providing advance exchanges, resolving customer discrepancies/disputes.

Organizational information:

Direct Reports:

Is this a people manager? Yes

# of Exempt Reports: 0

# of Non-exempt Reports: 20

Job Dimensions:

• Responsible for the industrial performances (TAT, OTD, WIP) and the associated change management to ensure continuous improvement of the DCR shop

• Responsible for team morale and productivity

Nature of Contacts:

• Involved Communication on a daily Basis with internal and external parties

Physical Requirements:

• Onsite or remote: 90% Onsite

• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily

• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Daily

• Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily

• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily

• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Several times a week

• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. Several times a week

• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Several times a week

• Sitting: able to sit for long periods of time in meetings, working on the computer. Daily

• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving. Several times a week

• Standing: able to stand for discussions in offices or on the production floor. Daily

• Travel: able to travel independently and at short notice. 10% of the time

• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Daily

• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

• Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

Equal Opportunity:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status

As a leader in our field, Airbus Helicopters, Inc. provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

As a matter of policy, Airbus Helicopters, Inc. does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus Helicopters, Inc. does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.

NOTE: Airbus Helicopters, Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.