We're seeking a highly experienced Invoice Portal & EDI Specialist to lead and optimize our client billing workflows. This role demands deep familiarity with third-party invoicing portals (e.g., Ariba, Coupa, Taulia) and hands-on experience with EDI processes. The ideal candidate will proactively manage invoice lifecycles, troubleshoot upload issues, and ensure compliance with client-specific billing protocols.
- Upload and manage invoices across multiple client portals, ensuring accuracy and timeliness
- Oversee EDI invoice transmission, validation, and error resolution
- Serve as the primary liaison for portal-related escalations and client billing inquiries
- Maintain and update portal credentials, PO references, and client-specific billing rules
- Monitor invoice status, rejections, and disputes; initiate corrective actions as needed
- Collaborate with finance, commercial, and account teams to ensure alignment with contract terms
- Document and improve internal SOPs for portal and EDI workflows
- 5+ years of experience in invoice portal management and electronic billing
- Proven expertise with platforms like Ariba, Coupa, SAP Business Network, Taulia, etc.
- Hands-on experience with EDI formats (e.g., ANSI X12, EDIFACT) and transmission protocols
- Strong understanding of PO-based billing, contract compliance, and client invoicing nuances
- Proficiency in Excel, Outlook, and ERP systems (e.g., SAP, Oracle, NetSuite)
- Exceptional attention to detail, documentation skills, and problem-solving ability
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