ACCOUNTS RECEIVABLE SPECIALIST
Reports To: Accounts Receivable/Payroll Manager |
Exemption Status: Non-Exempt |
Hours per week: Full-time, 40 hours |
Department: Accounting - 150000 |
Salary Grade: ACT7 |
SOC Code: 43-3011 |
Overall Responsibilities: Provide accounts receivable support.
Education and Experience: An associate's degree is required, along with knowledge of basic accounting functions and basic Excel skills. Previous experience using Salesforce is desirable but not required.
Required Skills and Abilities:
- Basic accounting principles and concepts.
- Sufficient vision to read, enter, research, and match customer cash receipts with system documentation.
- Must have strong computer skills.
- Ability to cross-train with other positions in the accounting department.
- Ability to organize and prioritize workload in a demanding business environment.
- Ability to complete assigned tasks accurately and in a timely manner.
- Precise attention to detail.
- Excellent communication skills.
- Self-starter who is an adaptable team player and capable of multitasking with little or no supervision.
- Ability to meet or exceed tight project deadlines.
Job Duties and Responsibilities:
- Close daily sales, create invoices in Salesforce, and reconcile to billing support data.
- Process, post, and match daily credit card payments and cash receipts in Salesforce.
- Accurate and timely processing of Drop Ship Purchase Orders in Salesforce
- Complete monthly invoices for Programs, IT, and Warehouse
- Review daily reports to ensure company compliance with revenue recognition
- Examine customer service case notes against customer credit notes prior to issuing
- Handle sensitive data and information, such as credit card numbers, safely and with the highest level of discretion so that no company or customer data is put at risk.
- Assist the Accounts Receivable Manager in maintaining a clean and accurate AR Aging report with regular review and follow-up.
- Review, research, and reconcile customer account discrepancies.
- Provide prompt follow-up, both internally and externally, on customer inquiries and requests.
- Provide back-up for other positions, cross-trained for, within the accounting department.
- In the absence of the Accounts Receivable Manager report any department issues to the Controller.
- Maintain proficiency with technology used in the day-to-day operation of the Accounting department, including Microsoft Excel, Microsoft Word, Gmail, Salesforce, and credit card processing software.
- Communicate with customers, staff, and other stakeholders in a manner that is both effective and professional.
- Follow all Bosma policies, processes, and procedures.
- Suggest new policies and procedures as needed to address Bosma's evolving mission-driven business.
- Effectively manage and adapt to change within the organization with a positive attitude.
- Ensure work is done accurately and in a timely manner.
- Perform work that is consistent with Best Practices
- Perform other duties as assigned.
Competencies:
- Action-Oriented - take strategies and ideas, develop plans and turn them into reality
- Resilient - bouncing back from difficult situations, maintaining a positive outlook and finding a way forward, requires courage and commitment
Core Values: Opportunity
- I will communicate in a way that makes others feel respected, valued and heard.
- I will actively listen to others when they communicate with me.
- I will work together with others to achieve our goals.
- I will be open to change as it will support the Bosma Mission and Vision
- I will take risks when necessary.
Accountability
- I will arrive on time for my shift and be ready to work.
- I will help my coworkers.
- I will acknowledge my mistakes and work to correct them.
- I will work on solutions to problems and communicate them to my leader respectfully and collaboratively
- I will be willing to accept constructive feedback to improve my performance.
- I will perform to the expectations outlined in my role.
Innovation
- I will conduct myself at work in a way that creates a positive outlook.
- I will have an open mind to changes that provide benefits and opportunities to others.
- I will challenge myself to be curious and a lifelong learner.
- I will positively collaborate with others.
The employee filling this position has been authorized by the Bosma Management Team to perform the job duties listed in this job description.
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