New

Patient Advocate

TEKsystems
$20.60 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan

Sep 17, 2025
Hiring Now: Teksystems Patent Advocate Representative! The Patient Advocate Representative plays a key role in supporting patients with account balances, addressing billing inquiries, and assisting with payment-related issues. This role demands attention to detail, excellent communication, and efficient task handling. All candidates must have experience and knowledge within the area below: Mostly elderly patients about why they got a bill Reliability is the most important Minimum 20 calls per day; call log Internal audits (55%) to check on documentation and call flow Meticulous about note-taking All candidates must be able to provide an EOB (Explanation of Benefits). In addition to the key, all candidates must know Teams and Outlook (scheduling assistant); intermediate Excel (create a worksheet, filter, sort, etc.) Additional Skills & Qualifications* Address patient inquiries regarding medical bills, statement issues, and interpret Explanations of Benefits (EOBs) Verify account accuracy by identifying duplicate payments, posting errors, or corrections, and coordinate with A/R for necessary adjustments Educate patients on billing workflows and processes, maintaining high patient satisfaction. Track high-balance or delinquent accounts, proactively reaching out to patients or responsible parties (RP) for Manage multiple systems simultaneously, including reading and printing documents as needed. Achieve and sustain satisfactory audit scores, seeking support and guidance as needed to continuously improve accuracy and service quality. Engage in frequent interdepartmental communication to resolve issues effectively. Stay organized and follow through on assigned tasks requiring adjustments or coordination. Attend in-office work twice weekly, adhering to the hybrid schedule and maintaining reliability. Possess basic to intermediate skills in Excel, EMR systems, clearinghouse platforms, and Zoom Proficient in payer remittance reviews, with strong attention to detail. Familiarity with insurance coordination, medical billing, and medical credentialing is preferred. Goal-oriented, with a problem-solving mindset and the ability to handle multiple tasks efficiently. Excellent interpersonal and communication skills for patient support and internal collaboration. Proficient in handling confidential information and using independent judgment. Must have strong verbal communication and phone etiquette skills Experience Level* Expert Level Pay and Benefits The pay range for this position is $20.60 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Brentwood,MO. Application Deadline This position is anticipated to close on Sep 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.