New

Technical Support

TEKsystems
$25.00 - $33.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Allen Park
Sep 17, 2025
*Must have automotive Diagnostic software experience* Description A large client of ours is looking for 10 Technical support types a SW triage project tied to it's FCSD organization The ideal candidate will have solid IT SW trouble shooting skills and a intermediate understanding of Automotive and SW tied to Automotive Applications and Diagnostic systems their vehicles. This team does level 2 support. They take level 1 tickets via Jira and troubleshoot issues which are typically SW related to their internal Diagnostic Apps that Technicians utilize at the Dealerships. All support is done via Ticketing system and online. These tickets are generated due to Backlog of Recalls tied to FSA's that They must hit and close out with Customers that have vehicle recalls. This fully remote role, standard working hours. Must have good IT troubleshooting skills and work well in a team setting. A lot of team collaboration via daily scrum meetings via MS Teams. Skills Technical support, Support Additional Skills & Qualifications Additional workload, Need to have solid IT skills and Strong Communication skills Pay and Benefits The pay range for this position is $25.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.