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Business Development Manager

Spectraforce Technologies
United States, Georgia, Atlanta
Sep 16, 2025
Job Title: Business Development Manager (Commercial Services)

Duration: 12 months

Location: Remote across US

Purpose of the Role:

The Business Development Manager is responsible for driving sales growth for Client's Commercial Services hotels by identifying and developing new and existing accounts through prospecting and lead response.

Key Accountabilities:

  • Account Identification and Qualification: Research, evaluate, and profile new and unmanaged company accounts using the company's Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed.
  • Communication and Coordination: Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment.
  • Cross-Functional Collaboration: Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively.
  • Sales Strategy and Reporting: Present the company's Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification.



Key Metrics:

  • Achievement of individual and team sales targets, measured as a percentage of annual quotas.
  • Number and quality of sales prospects generated and converted, tracked through CRM systems.
  • Attainment of Key Performance Objectives (KPIs) established annually by the company, including customer engagement, pipeline development, and revenue growth.



Education & Experience:

Bachelor's or Master's degree in Marketing, Management, Business, or related field, or equivalent experience. 5-8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles.

Core Competencies:

Proficient in sales principles and Strategic Account Management; strong verbal and written communication; excellent relationship management, negotiation, and persuasion skills; in-depth knowledge of hotel sales, marketing, business planning, and competitor strategies.

Technical Proficiencies:

Experience with sales software (e.g., Salesforce); understanding of transient and group RFP processes; familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading.

Additional Requirements:

Ability to work effectively in office or virtual environments; willingness to travel approximately 5%, including work from hotels, airports, and remote locations.

Ownership:

  • Qualify and prioritize new and existing accounts to drive sales opportunities.
  • Develop and execute sales strategies using the company's Way of Sales Solution Selling methodology.
  • Communicate account opportunities and progress to internal stakeholders.
  • Guide sales support teams in account research and qualification.



Accountabilities:

  • This is an individual contributor position with no direct or indirect supervisory responsibilities.
  • The role does not include operating or payroll budget management.
  • Responsible for making business decisions within defined parameters, with guidance and escalation to leadership as appropriate.



Internal Key Relationships:

  • Collaborates closely with Revenue Management, Commercial Sales teams, and Leadership to align sales strategies and optimize revenue opportunities.
  • Partners with Global Sales, Field Operations, and Product & Technology departments to ensure seamless execution and support of commercial initiatives.



External Key Relationships:

  • Engages with hotel owners and management companies to foster strong partnerships and drive business growth.
  • Collaborates with on-property sales and operations teams to support client needs and service delivery.
  • Builds and maintains relationships with designated client contacts and prospective clients to expand account opportunities.
  • Connects with industry and sector-specific organizations to stay informed of market trends and enhance networking.
  • Partners with professional networking and vendor organizations to leverage resources and generate leads.


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