Internship, Instructional Design, North America Customer Support (Winter/Spring 2026)

This position is expected to start around January 2026 and continue through the Winter/Spring term (ending approximately May 2026) or continuing into Summer 2026 if available and there is an opportunity to do so. We ask for a minimum of 12 weeks, full-time and on-site, for most internships. Our internship program is for students who are actively enrolled in an academic program. Recent graduates seeking employment after graduation and not returning to school should apply for full-time positions, not internships.

International Students: If your work authorization is through CPT, please consult your school on your ability to work 40 hours per week before applying. You must be able to work 40 hours per week on-site. Many students will be limited to part-time during the academic year.

As an Instructional Design Intern, you will create training content for the customer support teams. You are pursuing instructional design studies and can work with technical content, ideally in automotive service. You will plan, execute, and evaluate projects while ensuring the success of training curricula. Collaboration with subject matter experts and training managers is key to identifying needs and designing solutions. You will also manage and support course evaluations within your scope.

• Design and develop engaging, effective instructor-led and eLearning courses that align with project plans, adult learning theories, and style guides
• Ensure training content is clear, grammatically correct, and meets customer expectations
• Capture requirements, build designs, develop content, and evaluate outcomes
• Collaborate with Subject Matter Experts and stakeholders to scope requirements
• Work with e-learning developers and multimedia specialists to publish interactive courses

• Portfolio Required
• Currently pursuing a degree in Instructional Design, Adult Learning, or related field preferred
• Strong understanding of adult learning theory, including ADDIE model, Bloom's Taxonomy, and learning styles
• Proficient in Microsoft Office Suite, with advanced skills in PowerPoint and SharePoint
• Experience with learning management systems and platforms like Articulate Storyline and Rise preferred
• Experience editing video content in Adobe Premiere preferred
• Excellent verbal, written, and interpersonal communication skills for delivering complex technical training
• Strong time management, organizational, project planning, and feedback skills

As a full-time Tesla Intern, you will be eligible for:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k), Employee Stock Purchase Plans, and other financial benefits
• Company Paid Basic Life, AD&D, and short-term disability insurance
• Employee Assistance Program
• Sick time after 90 days of employment and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Commuter benefits
• Employee discounts and perks program