Field Service Technician II

Job Title: Field Service Technician II
Location: Redmond, WA
Zip Code: 98052
Duration: Direct Hire
Pay range: $65K-$71K/ Year.
Keyword's: #Redmondjobs; #ServiceTechnicianjobs.
Start Date: Immediate

Job Description:
Essential Functions (Duties and Responsibilities)
A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.
B) Replace/troubleshoot faulty electronic components and other damaged parts, adjusting misaligned panels / trim pieces, provide assistance to the Air Framer seat installation team and other miscellaneous tasks given.
C) Sustains a high quality level of workmanship at all times.
D) Responds promptly to all communication (telephone, etc.) with Air Framer personnel and customers.
E) Maintain a good rapport with Air Framer personnel and customers.
F) Follow Client /Air Framer safety guidelines or processes established by the organization at all times.
G) Submits accurate part order requests and understands the POA / SOA process at Air Framer / Client.
H) Responsible for driving company van and other technicians safely around Air Framer/Client Facilities.
I) Attend Client daily standup/tie-in meeting.
J) Adhere to Air Framer /Client training requirements that relate to Flight line, Safety and other course overviews throughout the year.
K) Coordinate verbally with QA's, Engineers, Lead's, Technicians and other key Air Framer / Client personnel on a daily basis.
L) Performs other duties as assigned.

Job Requirements
Qualification Requirements
A. Education & Qualification-
* High School Diploma or equivalent required. Associate's degree in a related technical field preferred.
B. Work Experience - Technical knowledge-
* At least 2 years of Field Service experience related to troubleshooting and repairs required.

Professional Skills-
* Natural mechanical ability with hand and power tools
* Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.
* Basic computer knowledge and have some familiarity with MS office applications.
* Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
* Valid driver's license and the ability to obtain a passport.

Behavioral Skills-
* Ability to work efficiently under stressful situations.
* Follows instructions and complete jobs in a timely manner.
* Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
* Must have the availability to work various hours, after hours and weekend as needed.
* Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
* Willing to travel to other Air Framer FALs in other state and other international Client sites on some occasion.
* Must have the ability to generate written communication and to operate required office equipment.
* Ability to read and review written communication.
* Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

Desirable Aspects-
* Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
* Demonstrated participation in continuous improvement efforts.
* Clear written and verbal communication.

Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year.

Belcan is an equal opportunity employer. Your application and candidacy will not be considered based on race, colour, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.