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Service Specialist II

Johns Hopkins Medicine
paid time off
United States, Maryland, Baltimore
Sep 18, 2025

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Job Details

Requisition #:
656979

Location:
Johns Hopkins Care at Home,
Baltimore,
MD 21201

Category:
Allied Health/Clinical Professional

Schedule:
Evening Shift

Employment Type:
Full Time


You were meant for Hopkins. Johns Hopkins Home Care Group is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?



  • Career growth and development
  • Diverse and collaborative working environment
  • Paid Time Off
  • Affordable and comprehensive benefits package


Location:

Johns Hopkins Home Care Group, Holabird Ave., Baltimore, MD

Full Time (40 hours)/Weekends Required

Evening Shift

Position Summary:



  • The Service Specialist II is responsible for performing all tasks related to specific position in a timely manner and meeting or exceeding supervisor's communicated expectations.
  • Responsible for the delivery and/or pick up of medical equipment, supplies or pharmaceuticals to patients' homes or places of discharge.
  • Will ensure completion of all applicable paperwork is accurate, legible and meets all regulatory requirements.
  • Delivers exceptional customer service to all internal & external customers.
  • Performs distribution service and warehouse duties according to the policies and procedures of Johns Hopkins Pharmaquip.
  • Maintains a safe work environment, including all aspects of maintaining the fleet vehicles.


Minimum Qualifications:

Education:



  • High School Diploma or Equivalent required


Experience:



  • Six (6) months of home care or DME experience preferred.


Required Licensure, Certification, etc.:



  • Current, valid drivers license with no points.


Important Notices:

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 16.34/hour - Maximum 26.94/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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