Service Lead - Municipal and Water Resources

Service Lead - Municipal and Water Resources

Westwood Professional Services, Inc.

Westwood Professional Services, Inc. is searching for a Local Service Lead to join our Municipal Engineering/Water Resources team in Appleton, WI. Experience with leading projects of a diverse infrastructure nature including water/wastewater systems, storm sewer, and detention systems is preferred.

This leadership role offers an opportunity to drive high-impact site, roadway and other design projects while shaping the future of our municipal and water resources team in our Appleton office. The role involves strategic planning, team development, innovation, and collaboration to drive and grow our municipal engineering and water resources practice.

Ideal candidates will have 10+ years of experience in municipal engineering and/or water resources, possess a strong background in project management and team leadership and have the ability to build long-lasting relationships with Clients.

Your Impact:
* Team Development: Foster a culture of mentoring and empowerment, nurturing the growth of our service staff and ensuring our teams are poised for success.
* Strategic Leadership: Shape the future of our operations by implementing strategic plans and service initiatives that align with Westwood's vision and market goals.
* Innovation and Excellence: Elevate our technical capabilities with your expertise, leading the charge in adopting innovative solutions and setting new standards in municipal and water resources engineering.
* Collaboration: Work closely with Division Service Leads, Regional Service Leaders, and local market leaders to develop business strategies, advance service initiatives, and drive Westwood's market share.

* Partner with leadership to develop and enact a comprehensive strategic plan, focusing on short- and long-term growth.
* Lead service-specific proposal efforts, providing technical expertise and driving innovation in our project approaches.
* Stay ahead of industry trends, leveraging this insight to enhance our service offerings and project delivery methods.
* Implement and uphold high standards for our work products, from design standards to project reports, ensuring quality and consistency across the board.
* Grow, mentor and train staff
* Lead business development activities
* Manage the design and delivery of multidiscipline projects in a profitable manner
* Oversee the technical aspects of various projects
* Supervise the work of engineers and/or technical support personnel assigned to the project
* Develop project work plans and budget projections and effectively deploy resources
* Review, interpret and act on business metrics, including utilization, backlog, work in process and account receivables
* Prepare, maintain and coordinate schedules of multiple concurrent projects
* Develop and track milestones to ensure on-time and on-budget delivery
* Coordinate with government agencies, utility providers or other outside agencies
* Represent clients and firm in meetings with governmental agencies
* Build relationships internally and externally with clients and strategic partners

* Exceptional communication skills, capable of engaging effectively at all organizational levels.
* Proficiency in Microsoft Office
* Deep understanding of the consulting business.
* Proven track record in operations, business development, and technical project management within the municipal or water resources sectors.
* 10+ years of progressive experience in design, management, and business development, with a willingness to travel as needed to project sites and other Westwood offices nationwide.
* Track record of successfully winning and delivering projects
* Experience developing and implementing marketing pursuit strategies
* Demonstrated ability to develop relationships with peers, clients, and public agency staff
* Ability to coach and motivate others
* Detail-oriented but also flexible enough to be big picture/conceptual
* Familiar with AutoCAD Civil 3D
* Additional experience such as Lift station design, Dam Inspections, Dam Failure Analysis, Floodplain Modeling, and Specialized hydrological modeling software (1-D and 2-D Modeling), GIS, WinSLAMM is beneficial but not required.

* BS in Civil Engineering
* Licensed Professional Civil Engineer (PE) in WI (and be eligible for multi-state licensure)
* 10+ years of progressive experience in municipal engineering and/or water resources engineering, and project management

At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve.

Our approach revolves around people. We are committed to building a culture that attracts, retains, and develops high performers. Our team values relationships, innovation, dedication, initiative, and growth. We believe fostering a collaborative "One Team" mentality yields superior outcomes
in everything we do.

We customize our technical capabilities and geographic reach to meet our clients where they are and help them realize their vision. We are partners in our clients' success, driving to provide solutions that make a lasting difference. Safety, sustainability, and operational excellence are not just facets of our work; they are intrinsic to our identity, guiding every decision we make.

We are deeply invested in the communities we serve. Through our projects and giving-back initiatives, we enrich the lives of those we serve, engage others within our industry, and create a lasting impact on communities around the world. To us, success transcends the completion of projects; it is reflected in the lives we have positively impacted by our work.

Join us in creating a better world.

In 2024, Zweig Group ranked Westwood nationally at #13 and #40, respectively, on its Hot Firms and Best Firms to Work for lists. Zweig also awarded Westwood one national 1st place award for Marketing Excellence. Westwood was recently recognized as #83 in the ENR Top 500 Firms in 2024. The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide.

Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training