Logistics Specialist - Salt Lake City, UT
 MAERSK INC. | |
parental leave, paid time off, 401(k)
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 United States, Utah, Salt Lake City | |
 Sep 10, 2025 | |
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As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike.Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process.Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. *We are hiring a Logistics Coordinator for our Salt Lake City, UT* * Shift M-F, Typical 8-5 < can be flexible * Overview: The Logistics Coordinator is responsible for the accurate and timely execution of data entry, shipment tracking, scheduling, and dispatch processes to ensure seamless logistics operations. This role requires strong communication skills, attention to detail, and the ability to collaborate cross-functionally with brokers, carriers, customers, and internal teams. The Logistics Coordinator also plays a critical role in maintaining data integrity and supporting the team's growth and performance goals. 1. Data Entry
Build and close loads accurately in the system. Enter all relevant shipment data including: Load information Customer details Shipping and receiving information Purchase order data Shipping orders Reference numbers --- 2. Quoting
Review load details, and advise which mode is appropriate (LTL, Volume, FTL) Audit the commodity to ensure we are using the correct NMFC and Class Confirm any accessorial charges that are required Choose carrier options based on Least Cost Route (LCR) and customer preferences and service 3. Scheduling / Booking
Utilize customer portals where applicable. Maintain and analyze "deliver by" date data. Confirm transit times are achievable. Escalate to brokers or customers if transit time is not feasible to meet customer requirements. Ensure Bill of Lading (BOL) is sent prior to shipping 4. Dispatch Operations
If shipment moves as FTL, billed amount should be validated by both LC and Broker. Review and resend the Bill of Lading (BOL) information if needed. Ensure the correct billing party is assigned to each shipment. 5. Monitoring, Tracking & Issue Resolution Maintain comprehensive shipment notes. Being proactive to anticipate and address any potential delays with carriers Coordinating with terminals to ensure on time performance Conduct regular check calls with carriers to verify current location and status updates. Monitor and respond to cases raised via Case Management or other support platforms. Address and resolve escalation issues promptly. Handle Proof of Delivery (POD) documentation. Oversee real-time tracking and apply reason codes where delays occur. 6. Database & Address Book Maintenance Maintain accurate and up-to-date information for all clients and carriers. Routinely verify data entries to minimize errors and improve efficiency. Update product catalog if needed --- 7. Claims Initiate claims with carriers for LTL shipments on behalf of customers, ensuring all required documentation is collected (BOL, delivery receipts, photos, commercial invoices, etc.). Submit claims promptly in compliance with carrier procedures and deadlines. Track claim status with carriers, following up regularly until resolution. Communicate claim progress and outcomes to customers in a timely, professional manner. Negotiate or escalate disputes when claims are denied or settlement amounts are insufficient. Coordinate payment processing --- 8. Professional Development & Role Progression
Volume Management: Demonstrate the ability to manage increased workload effectively. System Proficiency: Develop advanced knowledge of logistics systems and platforms. Communication Skills: Cultivate effective communication with: Carriers Internal team members Customers --- 9. Key Performance Indicators (KPIs) Monitor and strive to exceed key operational performance metrics: On Time Pick Up Timely Invoicing Invoicing Accuracy Delivered Not Invoiced Profit Margin Disputes caused by Logistics Coordinator
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. | |