Manager, Sales Account Management - Costco

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers - such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future - for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

Are you a strategic sales leader ready to shape the future of iconic brands?
SC Johnson is seeking a Manager, Sales Account Management to drive profitable growth across our Home Cleaning, Air Care, and New Business Development portfolios-specifically with Costco. This role is more than account management; it's about owning the customer relationship, crafting long-term growth strategies, and delivering results that matter. You'll collaborate with cross-functional teams-from Brand Marketing to Demand Planning-to develop innovative, customer-centric solutions that win in the marketplace.

If you're passionate about building business, influencing across teams, and making a measurable impact, this is your opportunity to lead at the intersection of strategy and execution. Future relocation may be required to support your career growth within SC Johnson.

KEY RESPONSIBILITIES

BUILD STRONG RELATIONSHIPS

• Develop strategies that align with customer strategies and position the business to capitalize on emerging consumer and market trends

• Work to penetrate accounts in the buying, retail and operational functions by developing relationships across multiple levels of the organization (3 up and 3 down philosophy)

• Build and maintain a trusted partnership with Costco through transparent communication and strategic negotiation

• Maintain a high level of accuracy and precision in all aspects of the role, from financial analysis to executional planning

DEVELOP STRATEGY AND DIRECTION FOR THE BUSINESS

• Fully accountability and ownership of the business unit from strategic development to achieving top and bottom-line objectives

• Challenge the status quo and bring new business ideas and opportunities that align with Costco priorities that positively impact both top and bottom line for SCJ

• Build a strong relationship with cross-functionals to ensure Costco specific assortment is scoped, rooted in consumer insights, within the end-to-end planning process

• Integrate and balance big picture concerns with day-to-day activities

• Drive best in class execution across teams including special packs, marketing, supply chain, finance, and RD&E

DEMONSTRATE COURAGE, CONFIDENCE, ADAPTABILITY, AND ATTENTION TO DETAIL

• Convey a strong sense of urgency and drive to closure

• Take immediate and independent action to resolve issues or problems when they arise

• Demonstrate flexibility and resiliency in response to constraints and adversity

• Maintain a high level of accuracy and precision in all aspects of the role, from financial analysis to executional planning

CREATE EFFECTIVE SOLUTIONS

• Generate innovative ideas, solutions, and opportunities after analysis of critical information that has been integrated from a variety of sources

• Synthesize information and translate data into useful plans that add strategic value

• Critically and logically evaluate the costs, risks and benefits of alternatives before making decisions and choosing solutions

• Make timely decisions, balancing analysis with decisiveness

FINANCIAL ACUMEN

• Own and manage the P&L for the business unit, with a deep understanding of financial levers and their impact on the Costco and total NA business

• Evaluate proposed investments against their projected trade-offs and benefits for SC Johnson and the customer, before making recommendations and taking action

• Understand the customers' business models and the key drivers that impact the customers' P&L, from the customers' and SC Johnson's perspective

• Accurately forecast major sources of cost, revenue, and risk

REQUIRED EXPERIENCE YOU'LL BRING

• Bachelor's degree and 5+ years of relevant business experience OR Master's degree and 3+ years of relevant business experience

• Qualified candidates must be legally authorized to work in the United States

PREFERRED EXPERIENCES AND SKILLS

• Strong financial acumen, previous experience owning P&Ls in the CPG industry highly preferred

• Previous experience calling on customers and building customer relationships within the CPG industry highly preferred (even better if previous Costco experience)

• Go-getter mentality, ability to adapt and quickly identify solutions to problems

• Proficient and thorough knowledge of trade promotion management tools and forecasting

• Demonstrated track record of successful penetration and profitable growth of major accounts

• Experience internally managing cross-functional partnerships

JOB REQUIREMENTS

• Full-time field-based role

• Must live within 90 mins from an SCJ office and near a major airport

• 10%-15% Travel required

• This role is not eligible for relocation assistance

BENEFITS AND PERKS

SC Johnson's total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we're committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.