Prior Authorization and PAP Supervisor

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Since 1983, Johns Hopkins Care at Home has provided safe, high-quality and cost-effective care in the home and community. Our team links care across multiple sites for patients, families and colleagues in an effort to restore, maintain and promote health and reduce the effects of disease and disability. As part of Johns Hopkins Medicine, we have access to the most innovative treatments and latest research, and we emphasize education and training among our team members. We also collaborate with doctors, nurses and specialists throughout Johns Hopkins Medicine to ensure continuity of your care.

Care At Home - Who we are: https://youtu.be/FJpe-cbaA7g?si=ula_iBAkPPb7PTPm (Copy and paste into browser)

The Prior Authorization Supervisor reports to the Assistant Director of Medication Access (TBD). This position supports and oversees the functions of the Prior Authorization for all medicaitons, inclusive of ambulatory, infusion, and injectable therapies. External contacts also include multiple payers, prescription benefit management companies, governmental peer review organizations and referring physician, which supports the established reimbursement cycle, including problem research, analyzing and timely resolution. Responsible for the daily supervision and operation of the Prior Authorization Medication Access team, and works closely with the Patient Assistant Program team. The position works closely with hospital employees on multiple levels, operations and leadership for coordination of patients care. This relationships are inherent to the success of this position. The position will ensure the highest level of quality and customer service is maintained. Specific duties include, creates performance improvement initiatives and educates mentors staff regarding new process changes. Team policy and process improvement, staffing assessment, collecting and monitoring staff productivity, customer service and employee complaints, assisting with hiring, disciplinary action, training and evaluations of staff. Maintaining effective communication with operations, management and staff.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Competitive Benefits Package
• Tuition Assistance

Education:

• High school graduate or equivalent required. College preferred.
• Must be able to read, write, speak, and understand the English Language
• Registration with the Maryland Board of Pharmacy is required upon hire.
• Minimum two years leading/supervising staff in a healthcare setting preferable
• Five (5) years experience in retail pharmacy
• Experience with retail pharmacy software system
• Strong background in medical terminology

Salary Range: Minimum 23.27/hour - Maximum 40.91/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.