Technical Field Service Specialist - Automotive Coatings

As a Technical Field Service Specialist - Automotive Coatings, you will represent PPG onsite ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service; focus your concentration on Color and Appearance control to their specifications. Be responsible to both the Plant and PPG goals. You will participate in Continuous improvement team and problem-resolution meetings with Plant Operations and Management!

Specialized Training provided to those who meet qualifications of the role. Will report to the Optima Solutions Manager and sit at our Rahau site in Cullman, Alabama.

Responsibilities:

• Support the ongoing activities of PPG onsite at customer automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems.
• Ensure accurate reporting to the Paint process team.
• Communicate updates with PPG Technical and Account management, direction of the PPG on site team activity, and to promote Health, Safety, and Environmental mentorship is always followed.
• Providing resolution to customer inquiries, application process monitoring, mix-room supervisors, consignment inventory, material ordering, and hands-on support; followed by a written daily shift report.
• Follow safe work practices, with mechanical aptitude to explain complex ideas across technical, production and non-technical personnel to satisfy customer requirements.
• Ability to work weekends or is necessary.

Qualifications:

• HS diploma or equivalent required.
• 3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications,
• Digital literacy, and technical report writing.
• 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing. water-borne Paint mixing and adjustment experience.
• Must have a valid US driver's license.

#LI-Onsite

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.