Community Service Representative

At Howard Hughes, our mission is to help people discover new ways of experiencing life. We aspire to be the most creatively driven real estate company and are committed to a culture that fosters curiosity and empowers every employee to find their story in this great organization.

ABOUT THE ROLE

The Community Service Representative will conduct routine inspections of community neighborhoods and association common areas to identify and properly address residential compliance issues and common area property needs.

Position requires rotating Saturday hours and evening meetings.

What You Will Do

• Acquire and maintain a practical understanding of the Summerlin Standard as it applies to community use restrictions, design guidelines and maintenance standards.

• Patrol community to identify non-compliant conditions and initiate correspondence with members to effect corrections of such.

• Respond to member correspondence relating to compliance issues and initiate any additional correspondence as need dictates.

• Routinely inspect common area facilities and report deficiencies to management.

• When on patrol, interface with membership to maintain a high profile and promote goodwill.

• Participate in Covenant Compliance Advisory Committee meetings and hearings to report on issues and develop understanding of membership concerns and perceptions.

• Work closely with the Design Review Committee to effect compliance with the Design Guidelines and Standards.

• Take responsibility for the routine maintenance needs of the corporate vehicle assigned for representative use.

• On a rotating basis, participate in Saturday patrols and delivery and pick-up of mail between department locations.

• Perform other duties as assigned or as judgment and necessity dictates.

ABOUT YOU

Each employee brings a unique blend of expertise and experience to their role, with the opportunity to continuously grow and make a meaningful impact. To thrive in this position, employees need the following background.

Skills & Experience

• Effective communication skills required. Position involves an elevated level of public interaction. Selected individual must be friendly, outgoing, self-motivated and able to work independently.

• Good organizational skills with attention to detail and follow-up is essential.

• Basic understanding of covenant compliance, design review and property management issues preferred.

• Working knowledge of the Windows operating platform, Microsoft Office Suite, Jenark, and SmartWebs, beneficial.

ABOUT OUR CULTURE

We believe in celebrating unique ideas and embracing different points of view. We strive to source, engage, and retain diverse and talented people. We invest in our people through continuous learning opportunities and nurture the exchange of ideas. We cultivate a culture of belonging because better people make better companies, and better companies build better communities.

Personal Characteristics

• Strong communicator and collaborator.

• Critical thinker and problem-solver.

• Customer-focused with a passion for the employee experience.

• Self-starter with a proactive mindset.

• Flexible, highly organized, and detail-oriented.

Competencies

• Builds networks

• Courage

• Curiosity

• Growth mindset

• Inclusive

• Business insight

• Communicates effectively

• Resourcefulness

ABOUT OUR COMPANY

The Howard Hughes name is synonymous with an unrelenting passion for excellence. While his achievements in aviation and on the silver screen are legendary, it was his investments in real estate that form the foundation of our company. With passion, determination, and limitless imagination, he built one of the great American empires of the 20th century.

Benefits Built for You

At our company, we offer competitive, market-based compensation that rewards performance and supports career growth.

Our comprehensive benefits package designed to support employees at every stage of their career, is focused on holistic wellness - social, emotional, financial, and physical.

• Competitive 401k plan

• Premium medical, dental, and vision coverage

• Voluntary benefits for unexpected life events

• Generous PTO policy

• Student loan assistance and stipends to assist with lifelong learning

Howard Hughes

Today, our company carries forward the collective legacy of four innovative placemakers-James Rouse, George Mitchell, Victoria Ward, and Howard Hughes-who transformed the idea of what a community can be, envisioning a self-sustaining ecosystem that prizes inclusion, conservation, and innovation and fosters a strong social fabric to improve the lives of all residents, consumers, and tenants. Dedicated to innovative placemaking, Howard Hughes owns, manages, and develops award-winning large-scale master planned communities and mixed-use developments including: The Merriweather District in Maryland; The Woodlands, The Woodlands Hills, and Bridgelandin the Greater Houston, Texas area; Summerlin in Las Vegas; Teravalis in the Phoenix West Valley; and Ward Villagein Honolulu, Hawai'i.

This job description is not meant to be an "all-inclusive" list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Howard Hughes reserves the right to change or modify job duties as necessary based on business necessity.

NOTICE TO THIRD PARTY AGENCIES

Please note that Howard Hughes does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHH will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, HHH explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes.