New

Manager People Relations

Delta Dental of California
$106,400 - $230,600
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States, California, Rancho Cordova
Aug 04, 2025
JOB DESCRIPTION The Manager People Relations will oversee all employee relations activities, policies, processes, procedures and demonstrates complex employee and labor relations expertise. The roles is responsible for managing the company's relationships with our employees and unions through the management of employee and service delivery matters, to include general inquiries and prevention and resolution of issues involving or affecting employees at all levels. In these efforts, the Manager of People Relations leads the People and Labor Relations teams. Preferred candidates will be located near one of our operational locations: Alpharetta, GA; Camp Hill, PA; Rancho Cordova, CA; or Oakland, CA. If you're local to one of these areas, we'd love to have you join us in person for meaningful in-office events as part of a hybrid work model. RESPONSIBILITIES Leads and develops the team with a lens on continuous learning and improvement to achieve high performance and engagement Serves as a subject matter expert for labor, employment and service delivery related issues, trends, and practices, providing strategic and tactical support, consultation and guidance on complex matters across the employee lifecycle Develops, manages and maintains effective relationships with internal and external stakeholders including leadership at all levels, legal counsel and union representatives In partnership with executive and People leadership, drives the development and execution of labor, employee relations and People service delivery strategies with a lens on positive employee relations and world class customer service Negotiates, develops, maintains and interprets Collective Bargaining Agreements and employment policies and procedures in line with best practices and in support of organizational goals Represents the organization in grievances and arbitration, working to effectively resolve disputes between union-represented employees and management Manages, expands and evaluates the efficiency and effectiveness of the People Services Delivery Center and People Relations, refining processes, procedures and leveraging technology where possible in the pursuit of continuous improvement to achieve an optimal employee/customer experience Ensures accurate, thorough and timely service delivery in compliance with company practices and legislative requirements Stays abreast of state and federal employment laws and regulations and partners with internal and external legal counsel on employment litigation and claims Communicates trends and issues to various functional areas within the People Organization in an effort to proactively strengthen and shape program design and recommend solutions that maximize organizational excellence and performance QUALIFICATIONS 8+ years of related experience with a Bachelor's degree; experience in lieu of degree will be considered Demonstrated ability to effectively lead teams with a preference for 3-5 years of experience in doing so; 1+ years supervisory experience is required Extensive experience working with unions Expert communication skills, both written and verbal; particularly successful in listening and understanding various points of view Ability to develop and maintain trusting relationships at all levels and influence without direct authority Strong interpersonal, consultancy, problem solving and facilitation skills, including conflict resolution skills, mediation skills and the ability to handle difficult situations with tact and diplomacy Expert knowledge of employment, wage and hour, FMLA and EEO laws as well as functional and organizational programs, policies, practices and processes Ability to think strategically and in operational efficiencies, exercising a balance of both short and long term thinking Proven ability exercising sound judgement in decision making Ability to prioritize and handle multiple projects simultaneously in a fast-paced environment in order to meet deadlines Intermediate proficiency with Microsoft Office Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 23. $106,400 - $230,600 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here* To Apply