Senior Business Analyst (Hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities:

• Collaborate with business teams to create project charters for automation projects.
• Capture and document requirements based on the business system's development methodology.
• Translate business needs into understandable requirements for clients and technologists.
• Develop requirements for solution design and components.
• Find requirements from architectural/design decisions.
• Define quality attributes, constraints, and non-functional requirements.
• Evaluate and reconcile information from multiple sources, distinguishing user requests from true needs.
• Analyze requirements to ensure they meet higher-level objectives.

Specialized Knowledge & Skills:

• Experience providing customer-driven solutions and support.
• Expertise defining technical SDLC requirements for complex IT projects.
• Consulting experience developing test strategies and plans for medium to large IT projects.
• Proficiency using facilitation techniques to elicit and document requirements.
• Familiarity with modeling techniques/tools for requirement agreement.
• Knowledge of SDLC methodologies (e.g., Waterfall, Iterative, Agile).
• Understanding of system architecture and engineering processes.
• Knowledge of infrastructure technologies and interconnectivity between platforms and tools.
• Insight into general business operations and strategies.
• Accounts receivable and payment knowledge is a bonus.
• Jira and Confluence experience.

Preferred Experience:

• Strong understanding of business rules management and rules engines.
• Experience with automation projects, especially in account receivables and payments.

Additional Responsibilities:

• Administer business rules within the organization's rules engine, including creation, modification, and validation of rules to support automation and compliance needs.
• Ensure business rules are specific, practicable, testable, and under the control of the business, serving as criteria for guiding behavior, shaping judgments, or making decisions.
• Work closely with IT and process owners to ensure business rules are properly implemented and maintained in production environments.

Licenses:

• Not Applicable.

Travel Requirements

• Up to 5%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not Applicable.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role you will be expected to work a minimum of 10 days per month out of either our Boston, MA or Madison, WI offices.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.