Medical / Infusion Collection Specialist II

Johns Hopkins Medicine
parental leave, paid time off, tuition assistance, retirement plan
United States, Maryland, Baltimore
Sep 04, 2025
Apply Refer a Friend Back Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 653630 Location: Johns Hopkins Care at Home, Baltimore, MD 21201 Category: Non-Clinical Professional Schedule: Day Shift Employment Type: Full Time Summary We're looking for a billing professional with medical collections experience in infusion services-not credit card or retail collections. In this role, you'll manage payer follow-ups, resolve denied and underpaid claims, and ensure accurate and timely reimbursement for home infusion services. You'll investigate claim issues, submit appeals, document actions clearly in the system, and support improvements to prevent future delays. You'll work independently and help train other team members as needed. If you're familiar with third-party payer rules, understand EOBs, and have worked with infusion billing before, this is the role for you. What You'll Need 2+ years of medical billing and collections (infusion experience preferred) Experience working with insurance denials, appeals, and adjustments Proficiency in billing systems and Excel Strong attention to detail, follow-up, and communication Benefits Medical, dental, and vision coverage Paid time off and parental leave Retirement plan with employer contribution Tuition assistance and college savings plans Employee wellness programs Discounts on child care, travel, and more Why Johns Hopkins Home Care Group? When you join Johns Hopkins Home Care Group, you become part of the renowned Johns Hopkins Health System and contribute directly to improving patient access to quality home health care. We offer excellent professional development and training opportunities within a collaborative team environment, along with a comprehensive benefits package that supports your career growth and personal well-being. We offer competitive pay, great health benefits, generous time off, retirement plans, tuition support, wellness programs, and opportunities to grow. You'll be part of a world renowned health system. Ready to Apply? We're looking for a detail-oriented professional who thrives in a fast-paced healthcare environment and is committed to ensuring patients receive the care they need. If you have the experience and dedication to excel in this role, we encourage you to apply. Salary Range: Minimum 17.50/hour - Maximum 26.23/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Apply