Campus Safety Corporal - 3rd Shift

Widener University is currently seeking a full-time, third-shift Campus Safety Corporal. This indoor position averages 40 hours per week, with a 10-hour shift from 11:00 PM to 9:00 AM. The Campus Safety Corporal reports to the Lieutenant on duty and is responsible for the efficient operation of the Office of Campus Safety Dispatch Office. This role plays a critical role in security operations, ensuring smooth communication between security personnel, monitoring security systems, and handling both emergency and non-emergency calls in a timely and efficient manner.

DUTIES AND RESPONSIBILITIES (including, but not limited to):

Essential duties:

• Serve as a designated Campus Security Authority (CSA) in accordance with the requirements of the Clery Act.
• Answer emergency and non-emergency calls promptly, calmly, and professionally; obtain necessary information and prioritize requests for service.
• Monitor and operate a variety of security systems, including CCTV cameras, fire alarms, intrusion alarms, access control systems, and emergency call boxes.
• Assist in emergency situations by following established protocols, remaining calm under pressure, and supporting field units with critical information.
• Dispatch Campus Safety Officers and other emergency personnel using two-way radio, telephone, and computer-aided dispatch (CAD) systems.
• Provide excellent customer service to students, staff, faculty, and visitors seeking information or assistance.
• Manage multiple tasks simultaneously while maintaining composure in both stressful and routine situations.
• Troubleshoot minor technological issues involving safety systems such as radios, CCTV, and access control platforms.
• Issue keys, access credentials, and radios as authorized; maintain accurate records of all issued and returned campus safety equipment.
• Initiate notifications to police, fire, or emergency medical services as needed, in accordance with department protocols.
• Perform other duties as assigned, including the responsibilities of Campus Safety Officers when necessary.

Secondary responsibilities:

• Flexibility to work additional shifts, including evenings, weekends, and holidays, as needed or required.
• Assist with University athletic events, special events, and other large campus gatherings as assigned.
• Operate the Campus1Card system and assist with the distribution of parking permits in accordance with university procedures.

MINIMUM QUALIFICATIONS (education/training and experience required):

Required:

• High school diploma or equivalent.
• Valid driver's license.
• Minimum of one (1) year of experience in a customer service or dispatch-related field.
• Ability to interact professionally with the public.
• Experience with security technology platforms, including access control systems, CCTV monitoring software, or alarm systems.
• Demonstrated ability to communicate effectively and tactfully, both verbally and in writing, with members of the university community and colleagues.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to remain calm and handle difficult or stressful situations with professionalism and tact.
• Comfortable with and adaptable to using technology in a fast-paced environment.
• Must successfully pass a criminal background check, including Pennsylvania Criminal History, Pennsylvania Child Abuse, and FBI fingerprint clearance.

Preferred:

• Knowledge of Clery Act requirements and the role of a Campus Security Authority (CSA).
• Experience working in higher education or a school environment
• Law enforcement, military, campus or public safety experience
• Familiarity with the local area and surrounding community

PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:

• The ability to walk for extended periods of time.
• The ability to walk up and down steps both inside and outside of buildings.
• The ability to walk outdoors in your assigned area in all types of weather conditions.
• The ability to stand and/or sit for extended periods of time both inside and outside of buildings.
• The ability to lift objects weighing up to 55 lbs.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at www.widener.edu.

EOE M/F/V/D