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Configuration/Change Management Support- Washington DC

Ellumen
105-110k
United States, Virginia, Arlington
Aug 02, 2025
Configuration/Change Management Support- Washington DC

Ellumen, named a Top Workplace by the Washington Post, is a small business dedicated to delivering innovative information technology and ancillary services to government and commercial customers. We pride ourselves on fostering a collaborative culture that values expertise, creativity, and mission-driven results.

Ellumen is seeking an experienced Configuration/Change Management Support Specialist to provide expertise for a U.S. Coast Guard (USCG) program. This hybrid role will focus on supporting configuration control and change management processes for Health IT systems, with a strong emphasis on coordination, documentation, and process improvement.

Key Responsibilities:

  • Support Configuration Control Board (CCB) execution and management, including related tasks, processes, and subordinate working group/review boards.
  • Provide support for Configuration Review Board (CRB) processes to manage and vet Health IT change requests from end users and program stakeholders.
  • Participate in Defense Health Agency (DHA) capability development and release planning meetings for MHS GENESIS, reviewing release notes and assessing potential impacts to the USCG configuration baseline and service usage.
  • Assist with documentation review, analysis, and updates, including the Configuration Management Plan and related support artifacts.
  • Collaborate with stakeholders to ensure compliance with established configuration and change management procedures.


Required Qualifications:

  • 5+ years of management consulting experience in a federal environment.
  • 3-5 years of experience leading IT project requirements and change control processes, including direct implementation and maintenance of configuration/change management policies, plans, and procedures.
  • Strong understanding of IT program management principles, with a focus on process governance and quality control.
  • Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels.


Preferred Qualifications:

  • Experience working with Electronic Health Record (EHR) solutions (e.g., MHS GENESIS).
  • Background supporting IT acquisition programs for federal agencies.



Education:

  • Bachelor's degree in Information Technology, Computer Science, Management, or a related field.

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