MHS Account Manager - Managed Care

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

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Health Mart Atlas is the largest PSAO (Pharmacy Services Administration Organization) offering industry-leading, centralized managed care solutions to over 6,000 independent and small & medium chain pharmacies, nationwide. Health Mart Atlas obtains and manages third-party contracts, improves revenue cycles, and decreases the time spent dealing with PBM (Pharmacy Benefit Management) issues. Health Mart Atlas provides its members with the scale and leverage needed to effectively compete in today's marketplace to gain access to patients and preferred networks.

The Account Manager is responsible for managing and executing regional strategies to help the Health Mart Atlas network improve business results. The Account Manager will be responsible for customer engagement by driving awareness to our retail contracting strategy, Atlas Specialty contracting, adoption of our value-added programs and services, and execution for current pharmacy accounts. The Account Manager will continually demonstrate the value of Health Mart Atlas and support with retention activities to grow the business relationship with our Health System owned retail pharmacies.

The Account Manager must have the ability to collaborate, influence, and communicate effectively with individuals from other departments and business units and to have an excellent understanding of retail pharmacy industry (specifically within the Health System space), comfort with learning and educating others on managed care topics; e.g. reimbursement rates, effective rate contracts, MAC pricing, preferred networks, Pharmacy performance (operational & clinical), and the PBM and Payor market.

Key Responsibilities

• Provide leadership, management through influence, and virtual/ in-person interactions with customers to educate them on key components of our Strategy, and our value proposition, and drive adoption of programs that improve customers' operational and clinical performance. Facilitate communication/execution of customer results, McKesson results, future initiatives and planning.

• Work collaboratively with the Health Systems field team to retain business for McKesson and Health Mart Atlas.

• Create working relationship with select Health System customers and provide quarterly business reviews and supporting data and reports leveraging data/analysis tools that demonstrate the value and drive actions with customer.

• Analyze store performance and conduct targeted pharmacy support calls to provide education, feedback, guidance and training to impact overall business results.

• Maintain regular communication with the field and Health Mart Atlas sales teams. Serve as a SME, and participate in regional meetings/calls to provide training, follow-up, best practice communication/execution, customer results, Health Mart Atlas initiatives and planning.

• Increase the Health Mart Atlas network satisfaction resulting in customer retention, company profitability and pharmacy growth.

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Education

4-year degree or equivalent experience

Critical Skills

• 4+ years in business or sales experience

• Excellent project management, critical thinking, and analytical skills

• Ability to manage through influence andmanage and navigate complex customer relationships

Additional Skills

• Excellent organizational skills, excellent communication skills (verbal/written), and management skills.

• Ability to understand and analyze data. Field experience with a national or regional sales team or inside home office experience a plus.

• Existing Account Management Experience a plus.

• Working knowledge of the retail pharmacy business and the managed care space (i.e. Pharmacy Benefit Management, Narrow Networks, MAC pricing)

Working Conditions

Environment (Office, warehouse, etc.) - General office

Physical Requirements (Lifting, standing, etc.) - General office

Minimum travel required (up to 20%)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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