Bilingual Human Services Aide II (English/Spanish)

Bilingual Human Services Aide II (English/Spanish)

$4,706 - $5,720/Monthly*

Grow your career with the County of Sonoma as a Bilingual Human Services Aide II!

As a Human Services Aide II in the Human Services Department, you will be responsible for providing routine non-technical assistance and supportive services to clients and staff, including answering phones and providing excellent customer service. You will act as a liaison between professional staff, individuals facing barriers or inequities, and groups in the community to ensure access to available services offered by the Department. Additional responsibilities include:

• Providing support to case workers through various clerical activities
• Greeting clients and assisting them with questions and the completion of forms and applications over the phone, via email, and in person
• Providing outreach to schools, neighborhoods, and the community to ensure easy access to available services
• Working with clients who are hostile, upset, or experiencing mental health struggles
• Operating a variety of modern office machines and equipment including personal computers, document imaging equipment, copiers, and printers
• Acting as a liaison with community agencies by keeping rosters and client paperwork updated
• Evaluating client service needs, and providing information and guidance regarding various services and resources
• Scheduling and proctoring vocational testing
• Making reminder calls to clients regarding upcoming appointments
• Scheduling clients for meetings, workshops, and/or trainings
• Entering information into databases and spreadsheets and generating receipts and reports

*Salary is negotiable within the established range and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit, www.yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve. Apply by 8/12/25