Digital Site Lead

About Signify

We're looking for a Digital Site Lead to join our team in Littlestown, PA.

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

As a Digital Site Lead, you'll be responsible for the overall technical quality, performance, security, continuity, and availability of IT/OT services at our Littlestown, PA site.

* Act as the bridge between local and global IT/OT services, ensuring smooth deployment of global projects and adaptive change requests.

* Facilitate vendor support activities including mobile services, ordering, approvals, stock, and asset management.

* Drive compliance with IT/OT policies and procedures.

* Ensure local IT/OT infrastructure security in collaboration with global IT, local OT, and Facilities teams.

* Perform regular CMDB sanity checks and coordinate updates with CMDB owners.

* Serve as the local Digital ambassador, maintaining relationships with end-users and providing regular updates.

* Funnel local demand to the appropriate Product Owners and ensure service owners understand site operations.

* Provide training sessions on global Digital solutions and ensure standard Digital processes are followed.

* Represent local business needs to internal Digital services and support problem analysis and service improvement.

* Monitor local customer satisfaction and escalate issues to Service Owners.

* Manage local OT costs, including PO creation, accruals, and invoice reviews with Finance.

More about you

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

* Bachelor's degree in Business Engineering, Business Administration, Business Information Management or similar degree

* 4 or more years of experience in a business-oriented service organization with understanding of business processes and value creation

* 4 or more years of experience in IT infrastructure and technology environments

* Foundational knowledge of ITIL; familiarity with LEAN methodologies is a plus.

* Must be legally authorized to work in the United States without current or future company sponsorship needs.

Everything we'll do for you

You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Salary: $92,000 - $134,860

Bonus Potential : 10%

Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account See #SignifyLife through the eyes of our employees!

Come join us, and together we can light the way.

#LI-DM1