Manager, Business Continuity & Emergency Management

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Summary

The Business Continuity & Emergency Management team advances resiliency capabilities and reduces risk for all hazards within our company and communities to create a safe, secure, sustainable, and reliable future. This position leads and prepares Portland General Electric to detect, assess, respond to, and recover from All Hazards incidents in partnership with the whole community.

This leadership position is essential in driving the emergency support functions that PGE must execute on in storms, PSPS, and outage level events in to restore service to our customers in a timely and efficient manner. The manager-level role is also responsible for maintaining and strengthening our relationships with local and state government emergency officials as well as the OPUC for which it is a public expectation that we collaborate to resolve challenges in times of emergency. The authority the position brings is essential to both internal and external relationships as it relates to strengthening our programmatic response to outages and the multi-departmental alignment required to advance and execute on continuity and emergency resiliency plans.

In addition, this position leads a diverse group of professionals by setting the goals and measuring outcomes to ensure the company is well positioned to respond to all hazards and business continuity interruptions. This effort is accomplished by ensuring PGE departments have appropriate plans that are well understood, well-coordinated, tested and are consistently improved upon. A key to PGE's success is to outstanding relationships with PGE's utility partners, as well as local, state, and federal partners.

Responsibilities

BCEM Program Management Manages a team of business continuity emergency management professionals responsible for promoting corporate resiliency by developing and implementing plans to mitigate the impact of emergencies, respond to emergencies and recover operations afterwards; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose.

Compliance Ensures corporate business continuity and emergency management and security functions meet regulatory requirements, best practices, laws, rules, compliance with industry standards, customer expectations, employee safety and financial guidelines.

External Relations Represents the company in emergency management industry association committees and business continuity forums; actively participates in regional interdependencies, emergency planning and disaster recovery plans and exercises.

Financial Management Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan; assists with the definition and operation of effective financial controls and decision making.

Resourcing Oversees resourcing decisions and planning for team, partners with HR in the definition of jobs, recruitment, evaluation and selection processes.

Professional Development Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.

Qualifications

Education Bachelor's degree in risk management, business continuity, emergency management, security or related field or equivalent experience.

Experience Eight or more years in enterprise-wide business continuity or emergency management in a heavily regulated industry or related field.

Competencies

Functional Competencies

• Advanced knowledge of principles, procedures, regulations and techniques of business continuity, emergency management and disaster response
• Advanced knowledge of the Incident Command Structure (ICS), National Incident Management System (NIMS) and related emergency management and business continuity response standards and procedures
• Advanced knowledge of risk mitigation principles and best practices

General Competencies

• Advanced decision-making skills
• Advanced organization and prioritization skills
• Advanced problem-solving skills

Leader Practices

• Drives Results
• Plans and Aligns
• Decision Quality
• Drives Engagement
• Courage

Physical and Cognitive Demands

Cognitive Level

Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to discern feedback and acknowledge ownership of areas of improvement
• Ability to successfully collaborate with peers, managers and others within the organization

Schedule/Attendance

• Ability to work long hours
• Ability to work a variable schedule
• Ability to report to work and perform work during periods of severe inclement weather
• Ability to work on-call schedule

Physical Capabilities

• This position requires a valid driver's license and a history of safe driving practices.
• Frequent driving/travel/commute within the service territory
• Occasional driving and travelling outside the service territory
• Computer use (use computer regularly for entire work shift)

Environment- Indoor/Outdoor : Office, Plant, Field

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.