Your role
To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.
- You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
- You will set, install, and pipe compressor systems.
- You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
- You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
- You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
- You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
- You will attend training at our Air Academy and train with Senior Service Technicians
- You will promote and practice proper safety procedures and correct use of personal protective equipment
- Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
- You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel & possible overnight travel depending on the assigned territory
- You will be subject to random drug testing.
To succeed, you will need
- You have minimum of 2-5 years multi-craft experience in HVAC, electrical diagnostics, industrial maintenance or OEM field service.
- Proficiency with multimeters, megohmmeters, control circuitry and interpreting electrical schematics
- Ability to independently manage workload, meet deadlines and deliver high-level customer support
- Experience with navigating through computer systems and the ability to complete work orders, order parts and training.
- A High School Diploma or equivalent is required, technical certifications (EPA, HVAC, Electrical) preferred
- Capable of lifting up to 50 lbs and working in industrial environments with varying temperatures.
- You have a valid driver's license and are fluent in English.
In return, we offer
Choose your career with us! Drive your Career, Explore Opportunities, Realize your Passion . . . Attractive benefits Include:
- Competitive pay for experienced multi-craft technicians up to $37/ hr based on advanced knowledge, skills and experience. Salary has been geographically adjusted based on cost-of-living factors.
- This position is overtime eligible and overtime begins after completing 8 work hours in a day and a 40-hr week guarantee.
- Company vehicle, plus paid drive time (from the time you depart jome until you return)
- Company laptop, cell phone, uniforms and PPE provided.
- Access to technical training and a career path into senior technical roles.
- Flexible benefits plan including medical, dental, and vision and Life & Disability insurance.
- Paid time off, sick time, paid training and paternal, adoption, and maternal leave.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
Job location
Remote opportunity. Territory includes travel within a 1 - 2 hour radius surrounding Columbia, SC.
Contact information
Talent Acquisition Team: Tachelle Peeples
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